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December 11, 2024

Overcoming the Hardest Challenges in In-House PR: How a Growing Story Bank Changes the Game

Use Employee Storytelling to Find Pitch Ideas, Show PR's Value & Drive Growth

Erik Ayers
Founder and CTO
Erin Thompson
Customer Success Lead

In-house PR professionals are the unsung heroes behind brand visibility, reputation management, and media success. But despite their critical role, they often face significant challenges when it comes to proving their value to leadership. These hurdles can create frustration and limit the resources they need to thrive. Let’s explore the toughest obstacles in-house PR teams face and how a growing story bank could be the solution that changes the game for 2025 and beyond.

The Hardest Challenges for In-House PR Teams

1. Tangible ROI of PR Efforts

Connecting PR activities directly to measurable outcomes like sales or revenue is a perennial challenge. Leaders want to see the bottom-line impact, but the intangible nature of PR makes this difficult.

2. Impact on Brand Reputation

Demonstrating how PR initiatives improve brand perception, trust, and credibility can be hard to quantify. Many results take time to surface, making it tricky to prove PR’s value.

3. Attribution of Wins

PR professionals often compete for credit with marketing, sales, or other teams. Proving that media placements or award wins are the result of PR work isn’t always straightforward.

4. Value of Storytelling

Leaders don’t always see the connection between storytelling—about company culture, CSR, or product impact—and tangible business benefits like talent attraction or market differentiation.

5. Crisis Management Outcomes

It’s challenging to highlight the value of crises averted or reputational damage mitigated when these “non-events” don’t leave an obvious mark.

6. Consistency in Media Coverage

Leadership often prioritizes big wins in major outlets over consistent smaller wins. Proving the long-term value of steady media mentions can be an uphill battle.

7. Long-Term Value of PR

PR is often seen as a supporting function, not a driver of long-term business growth. Explaining its strategic importance over time can feel like shouting into the void.

8. Alignment with Strategic Goals

PR professionals frequently face pressure to prove how their efforts align directly with organizational objectives, such as growth or market leadership.

How a Growing Story Bank Helps Overcome These Challenges

A story bank is a centralized repository of impactful stories from across your organization. When it is systematically built and maintained, it becomes a powerful asset for overcoming PR challenges:

  • Tangible ROI: A story bank provides a steady stream of content for pitches, media outreach, and campaigns, enabling PR teams to connect stories to measurable business results like increased website traffic or leads.
  • Brand Reputation: Consistently sharing authentic stories about your culture, CSR, or ESG efforts strengthens trust and brand perception in a way that’s visible to stakeholders.
  • Attribution of Wins: Documenting and organizing stories with their sources creates a clear trail, making it easier to attribute successes to PR efforts.
  • Value of Storytelling: A growing story bank makes storytelling systematic, helping leaders see how it directly supports employer branding, talent attraction, and market differentiation.
  • Crisis Management: Proactive collection of positive stories helps offset negative press and prepares you with examples of resilience and impact when crises arise.
  • Consistency in Media Coverage: A bank of diverse stories ensures you always have fresh, relevant content to maintain steady media engagement.
  • Long-Term Value of PR: Over time, a story bank demonstrates PR’s role in building and sustaining relationships, reputation, and brand equity.
  • Alignment with Strategic Goals: Regularly updated stories can be tagged to align with organizational priorities, making it easier to show how PR supports overall strategy.

5-Step Playbook to Launch GoodSeeker and Build Your Story Bank

Ready to tackle your PR challenges and make 2025 your most impactful year yet? Here’s a simple 5-step playbook to get started:

1. Identify PR Goals for 2025

  • Define your key objectives, such as improving media coverage, enhancing employer branding, or supporting CSR initiatives. Use these goals to guide your storytelling focus.

2. Engage Employees and Stakeholders

  • Roll out GoodSeeker to your team, encouraging employees and stakeholders to share their stories. Provide prompts to spark ideas and highlight what makes a great story.

3. Build and Organize Your Story Bank

  • Use GoodSeeker’s features to collect, review, and tag stories based on themes, such as innovation, customer impact, or sustainability. Ensure stories are linked to consent tracking.

4. Integrate Stories into PR Strategies

  • Leverage the story bank for media pitches, blog content, and social media campaigns. Use the data to back up claims and tailor your outreach.

5. Measure and Refine

  • Track the impact of stories on PR outcomes, such as earned media, website traffic, or lead generation. Use insights to refine your story collection process and PR strategies.

With GoodSeeker and a growing story bank, you can systematically overcome the toughest challenges of in-house PR, amplify your impact, and position your team as a growth driver in 2025. Let’s get started!

‍

Authors
Erik Ayers
Founder and CTO
Erin Thompson
Customer Success Lead
Erik Ayers
Founder and CTO
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Erin Thompson
Customer Success Lead
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‍GoodSeeker, and related GoodSeeker Spark, is an organizational impact storytelling company and platform. Spotlight skills, values, and positive impact with authentic user generated stories and testimonials.

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